Privacy Policy

1. Introduction

Tidy Limited ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services for Tidy's La Fiesta Weekender.

Data Controller: Tidy Limited
Contact: For any privacy-related inquiries, please contact us through our website contact form.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Booking and payment information
• Travel preferences and requirements
• Communication preferences
• Age verification information

2.2 Automatically Collected Information

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring website information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Service Provision: To process bookings, provide customer support, and deliver our services
• Communication: To send booking confirmations, updates, and respond to inquiries
• Marketing: To send promotional materials (with your consent)
• Website Improvement: To analyze website usage and improve user experience
• Legal Compliance: To comply with legal obligations and protect our rights

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on:

• Contract Performance: Processing necessary for booking and service delivery
• Legitimate Interest: Website analytics and business operations
• Consent: Marketing communications and non-essential cookies
• Legal Obligation: Compliance with applicable laws

5. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party companies that help us operate our business
• Travel Partners: Hotels, airlines, and other travel service providers
• Payment Processors: To process payments securely
• Legal Requirements: When required by law or to protect our rights

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically:

• Booking data: 7 years for accounting and legal purposes
• Marketing data: Until you withdraw consent
• Website analytics: 26 months maximum

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for marketing or cookies

To exercise these rights, please contact us through our website contact form.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. For detailed information about our cookie usage, please see ourCookie Policy.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our services are intended for individuals 18 years and older. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will delete the information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us through our website contact form or visit our About page.

You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal data appropriately.